These are just a few of the comments we have received from our customers:
“We are very happy, we find every aspect of ODM service fantastic, from the placing of the order to the delivery. Your employees are always friendly and helpful. Sometimes we need things urgently and ODM always come up trumps, we feel valid customers”
Hollie a local Office Administrator
“It is now around one year since you became my main contact at ODM for stationery supplies. Would like to thank yourself and the other staff at ODM for the excellent service I have received including speedy response to enquiries, timely and courteous deliveries and the rapid response to the couple of very urgent supply situations we experienced during the year. I particularly appreciate the manner in which you conduct telephone communications – open and businesslike but with sufficient humour and customer awareness to make the transactions enjoyable. Look forward to doing business with you in the coming year.”
Mike, from a leading Car Dealership
“ODM has helped our Company save money and has always given good service and advice. My account manager has always been willing to help with our charity raffles and sponsors our ‘Run for Life’ each year.
If I need goods and haven’t had time to find out the reference numbers, he will always say don’t worry, I will find them. I get on great with him; he is my little counsellor and always has time for me. He can always cheer me up and make me laugh if I feel a bit down.
I have had several stationery companies who keep phoning to get our custom – but that won’t be happening. Who would put up with me with no reference numbers and make me laugh and never moan?”
Jan, from a major local Construction Company
“I have been working closely with ODM for more years than I care to remember, as a customer and a supplier, and have never received a better service from any other company. I consider the staff at ODM to be personal friends and could not recommend them more, both for service and value.”
Mick, MD Telecommunications Company
“We have been using ODM as our stationery supplier for just over a year and have always found their service to be reliable, efficient and good value. Their customer service is excellent – always offering a prompt, helpful response.”
Lisa from a leading Financial Institution
“I am writing to say a general thanks for the fantastic level of support you continue to offer us. Our company has used your services since we began in 1996 and to be able to have purchased virtually everything our office needs from one supplier means you really do understand us and our requirements. You obviously continuously invest in new technology and that has really simplified re-ordering, searching for alternative products and the actual placing of orders.
I can honestly say it really is a pleasure doing business with you!”
Michael from a large local catering company.
“I would like to take this opportunity to say thank you to ODM and all the staff for the fast, efficient, friendly service that has been provided to us over the time we have been using you.
On more than one occasion I have needed items urgently when the delivery vans have already left in the morning but you have always managed to deliver them to me anyway on the same day. This has been fantastic and has helped me out no end.
I would especially like to thank Tracy and Lacey for their efficient and helpful manner when taking my orders.”
Julie, from a leading Brighton car sales company
“I order all our office supplies from ODM as they provide a cheap and reliable service. They are always happy to help and they never let me down!”
Mari at a Brighton firm of Solicitors
“We have used ODM for many years and are very pleased with the level of commitment to providing us a first-rate service. Whether it is by telephone, the web or by email ODM it is obvious that they have a dedicated caring team who are conscious of their customer’s requirements and needs. Well Done!”
Chris, an Accountants in Chichester
“Just a quick line to say special thank you to Tracy for ensuring I received my laser cartridge within the hour yesterday – this level of service is rare these days and believe me, very much appreciated.”
Jane, from a Medical Centre based in Hove
“From day one, ODM have been outstanding in the supply of furniture and stationery for our company offices. We have found their prices are almost always the lowest in comparison to other traders and because of this I trust their judgment and opinion. ODM is a fantastic supplier and a pleasure to work with.”
Stuart from one of Brighton’s leading Marketing Companies
“Friendly and cheerful drivers – always willing to go out their way to help, fast and efficient delivery service, always made to feel as if you are their number one priority.”
Ellie from a local accountancy company.
“ODM provide both a prompt efficient service. Their staff are always friendly and very helpful. ODM have bettered the price on everything we purchase, like for like, compared to our previous stationery supplier – What more can you ask for!”
Eleanor from an Estate Agency
“We have been using ODM for a number of years now and to be honest, I can’t think of a bad thing to say about them! They provide us with a great service and are excellent value for money. If we run out of a crucial product or have forgotten to place an order, we call ODM in a panic and receive our order within 24 hours or sooner where possible. If we have an item that is not in the catalogue, we can call ODM and they will attempt to source the product elsewhere, saving us time and money. When we moved offices a few months ago, the transition to our new premises was seamless which was not the case for many of our other suppliers. The drivers are also very friendly and helpful. I can’t recommend them highly enough!”
Amanda from a recruitment agency
“ODM is our preferred supplier of stationary, kitchen and office supplies. The comprehensive product range provides everything we need, and specific requests are researched thoroughly for the best prices available. Our friendly account manager keeps us up to date with special offers on our favourite products and is always delightful to deal with. Efficient and helpful from ordering through to delivery, I wouldn’t use anyone else.”
Vicky at a corporate entertainment company
“Since we changed to ODM 18 months ago we have been delighted with not only your excellent service but also your ability to assist and advise on any of our queries.
Your friendly and courteous staff creates a “family feeling” which helps enormously when ordering. This is made even more special by your fabulous caller identification phone system.
ODM have helped us to make considerable savings on our purchases and even help us to become “greener” along the way. How great to learn that you even re-use your delivery bags. Thank you all for “bee-ing” there!”
Marlene from a local car dealership